Our customer service team works Monday through Friday from 9:00 AM to 5:30 PM Eastern Time. We respond to inquiries within 24 hours.
If you have a question about your receiving, your tracking number, please be sure it has been 2-5 days after you've ordered as that is the general processing time.
If you have a question about switching items, please provide us with an order number and message us.
Address: 814 Mission Street, Suite 600 San Francisco, CA 94103 USA