Dear our valued customer,
Our first priority remains the health and safety of our team, customers, and communities. We want you to know we’re taking every step to protect you and our team while continuing to deliver the products you love.
Due to ongoing impact from COVID-19, the number of parcel collections and shipment pickups throughout our fulfillment centers have been substantially reduced and delayed.
Carriers like UPS, FedEx, and USPS have scaled back typical delivery operations to ensure safety and compliance. We’re working closely with carriers to closely monitor the situation across local restrictions and curfews in certain areas across the US.
THEREFORE, THERE’S LIKELY THAT YOUR ORDER MIGHT NOT BE DELIVERED ON TIME FOR CHRISTMAS.
Below are the last order dates for Christmas:
Dec 2nd - Flag, Yard sign, Doormat, Tumbler, Face Mask
Dec 11th - Shirt, mug
Dec 10th - Blanket
Dec 14th – Canvas
For some orders with strict lockdown shipping address, the order you placed is before those days and you still haven’t received it on time for Christmas, please contact us and we will be happy to offer a compensation to you as our apology for the inconvenience.
Thank you for your support and patience.
Sincerely,
The Family Presents Team